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Monday, 23/10/2017 | 17:28
  
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Terms and Conditions

Refunds/Returns Policy

Membership Fees
As Membership Fees include the full use of the site, and embedded content.
In cases, where refunds are requested, the cause and reasons for cancellation will be evaluated on a case-by-case basis.
By logging in successfully, once your account has been approved, will consitute consumption of the service provided within Membership Fees, and refunds on fees would not be possible if the service has already been used.

Physical Goods
Should you for any reason wish to cancel your purchase you will be liable for a 15% handling fee. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. The goods must be returned to us undamaged in the original packaging within 14 calendar days.

* Note: Jason Lee Website Team recommends that you use Speed Services Couriers (South African Postal Services) for all returns as it offers shipment tracking through a 24 hours customer helpline. Should you choose to use a carrier that does not offer a tracking facility and the goods are lost then no refund or return will be considered.

International customers should make use of a courier that offers:

1. Shipment tracking.

2. Insure your package for safe return and declare the full value of the shipment failing which loss or damage will be for your account.